Troubleshooting

Troubleshooting for Shower or Bath
Troubleshooting for your Tub/Shower

Tips for Troubleshooting Your Shower and Bath Repair

STYLE PROBLEM CAUSE SOLUTION
Shower diverter problems Tub-spout diverter Shower engages only partially or not at all Tub spout diverter handle is broken or internal gate is broken or corroded Replace entire spout assembly
Ball-type diverter Diverter valve leaks Worn or damaged cam seal Replace
Worn or damaged adjusting ring Tighten/replace
Shower engages only partially or not at all Worn or damaged seats/springs Replace
Worn or corroded diverter ball Replace
Shower head problems Water leaks from around head Nut holding head to arm is loose Tighten
Washer in shower head is worn Replace
Weak water flow from head Mineral deposit buildup has blocked shower head Remove/disassemble and clean with vinegar if possible, or replace
Bathtub problems Tub leaks at overflow plate Worn or damaged overflow washer Replace washer
Trip lever will not separate Corroded or damaged trip lever Clean if possible or replace overflow plate and trip lever
Tub will not hold water Trip lever mechanism out of adjustment Disassemble and adjust
Trip lever mechanism damaged or corroded Replace
Pop-up stopper “O” ring worn Replace
Tub spout leaks Corroded or damaged spout or nipple Remove and clean or replace

Tips for Troubleshooting Your Tub/Shower Repair

STYLE PROBLEM CAUSE SOLUTION
Shower and bath faucet problems Stem-type Faucet Water drips from spout Worn or damaged seat washer Replace
Corroded or worn seat Regrind/Replace
Worn or damaged stem washer Replace
Worn stem Replace
Worn stem diaphragm Replace
Water leaks from handle Worn or damaged “O” rings Replace
Worn stem packing Replace
Ball-type Faucet Water drips from spout Worn or damaged seats Replace
Worn springs Replace
Water leaks from handle Worn or damaged ball Replace
Worn cam or cam seal Replace
Cartridge Faucet Water drips from spout Loose or damaged adjusting ring Tighten/replace
Water leaks from handle Worn or damaged “O” rings Replace
Worn or corroded cartridge Replace
Shower diverter problems Stem-type diverter valve Diverter valve leaks Worn or damaged “O” rings Replace
Worn or damaged seat washers Replace
Shower doesn’t engage or only partially engages Worn stem packing Replace
Worn metal valve housing Replace entire diverter assembly
Worn stem washer Replace
Worn diverter stem seat Regrind/replace
Badly worn diverter housing Replace entire assembly