Troubleshooting

Tips for Troubleshooting Your Toilet Repair

PROBLEM CAUSE SOLUTION
Continuous water flow into bowl Leaking float ball Replace with PS 2022
Bent float rod Straighten/replace with PS 2023
Worn tank ball or flapper valve Replace with PS 2040, 2041, 2044, 2045, 3551, 6085, or 6086
Lift wire alignment Realign/replace with PS 2012
Damaged flush valve Replace with PS 2030 or 2039
Worn or damaged ballcock Repair with one of the many repair kits PlumbShop offers, or replace with PS 2047, 2048, 2049, 2050, B2060, 6015, 6016, BCT015, or BCT020
Tank overfills Bent float rod Repair/replace with PS 2023
Damaged ballcock Repair with one of the many repair kits PlumbShop offers, or replace with PS 2047, 2048, 2049, 2050, B2060, 6015, 6016, BCT015, or BCT020
Leaking under tank Worn tank to bowl washer Replace with PS 2093
Corroded or cracked bolts, nuts or fittings Replace with PS 2082 or 2108
Leaking under bowl Broken or deteriorated wax ring and gasket Replace with PS 2090, 2091, 2100 or 2101
Toilet wobbles on floor Toilet flange bolts are loose or broken Tighten or replace with PS 2080, 2107, 2086 or 2104
Blocked or clogged bowl Hair, wadded paper or a foreign object lodged in trap Use closet auger, PS 2419, to clear obstruction
Noises, whistles or whines Damaged or broken ballcock Repair with one of the many repair kits PlumbShop offers, or replace with PS 2047, 2048, 2049, 2050, B2060, 6015, 6016, BCT015, or BCT020